This Privacy Policy explains how Lumen Studio handles personal data in connection with its photography services and website use. It applies to inquiries, bookings, product intake, studio production, proof review, and file delivery.
We may collect contact details, inquiry content, booking information, product and shot-list details, delivery preferences, payment-related records, communication history, and technical data such as device and access logs. Where needed for studio production, we also process information about products sent for photography and the files selected for editing and delivery.
We receive data from contact form submissions, email messages, planning calls, booking and payment steps, product intake arrangements, proof gallery review, and edited-file delivery activity. We may also generate internal records from session planning, production notes, and system logs.
Our site may use essential cookies to support security and core functions, preference cookies to remember settings, and limited analytics cookies to understand general site use. We do not rely on cookies for purposes beyond operation, performance, and basic service improvement.
You can manage cookies through your browser controls and, where available, by adjusting stored preferences on the site. Disabling certain cookies may affect form handling, session continuity, or gallery access.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also raise concerns about how your data is handled.
Requests should describe the data or activity in question so we can review them efficiently. We will assess each request under applicable law and respond within a reasonable period after verification and review.
We keep personal data only for as long as needed to manage inquiries, complete the photography service, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymize it in a reasonable manner.
The updated version will apply from the effective date shown on the policy page. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate notice before or when it takes effect.
Personal data is used to respond to inquiries, review product count and usage needs, prepare references and shot lists, issue quotes and delivery plans, coordinate sample setup approval, carry out photography production, manage proof gallery review, deliver edited files, process payments, maintain records, and operate the website securely.
We may share personal data with service providers that support website hosting, communications, payment processing, file delivery, and related administrative functions. We may also share limited information with contractors involved in studio operations, subject to confidentiality and use restrictions.
We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also share information where disclosure is necessary to complete a customer instruction or to enforce our agreements.
